Thank you for choosing castlinegear.com. We are committed to providing our customers with fast and reliable shipping services. Currently, we only offer shipping within the United States and do not support international shipping.
Shipping Area
We currently only accept and ship to valid addresses within the United States, including all contiguous states. We do not offer international shipping or accept orders to addresses outside the United States.
Order Processing Time
All orders will begin processing after successful payment and confirmation.
Order Processing Time: 1-3 business days. Orders placed on weekends and US public holidays will begin processing on the next business day.
You will receive a shipping confirmation notification once your order is processed.
Shipping Time
Estimated delivery time after your order is shipped is as follows:
Standard Delivery Time: 3-7 business days
Actual delivery time may be delayed due to weather conditions, carrier arrangements, peak holiday seasons, or other unforeseen circumstances.
Order Tracking
After your order is shipped, we will send you tracking information to the email address you provided when placing your order. You can track your package’s status in real time using the tracking number.
Address Accuracy
Customers are responsible for ensuring that the delivery address submitted is accurate and complete. We are not liable for any losses resulting from failed, delayed, or returned deliveries due to incorrect, incomplete, or undeliverable addresses.
Delivery Delays
While we make every effort to ensure on-time delivery, we are not liable for delivery delays caused by weather, natural disasters, logistics company delays, government regulations, or other circumstances beyond our reasonable control.
Contact Us
If you have any questions about the status of your order or this shipping policy, please contact us using the contact information provided at castlinegear.com, and we will assist you as soon as possible.
